York Car Rental of Denver International Airport

Location Policies

After Hours Returns

After-hours return can be arranged with the station directly.

Coverages

"Loss Damage Waiver (LDW) : YORK offers to all renters LDW, Loss Damage Waiver, which for an additional daily charge relieves the renter of all financial responsibility for the loss of, or damage to the rental car, as long as the vehicle is used in accordance with the terms of the Rental Agreement.

Rental Liability Insurance (RLI) : Primary insurance protecting you against claims made by a third party for bodily injury and/or property damage sustained while operating the rental vehicle, up to the required financial responsibility limits of the state in which the vehicle is rented. RLI does not cover all situations that may arise while operating a rental vehicle. The renter is financially responsible for all damages not covered under the liability policy including, but not limited to, the YORK rental vehicles full value.

Supplemental Liability Insurance (SLI) : Provides coverage for third-party automobile claims for the difference between the primary liability limits provided under the renters own personal policy and a maximum combined single limit of one million dollars for bodily injury and/or property damage but does not cover all situations that may arise while operating a rental vehicle.

Personal Accident/Personal Effects Protection (PAC) : Personal Accident Coverage provides an accidental death and accidental medical expense benefit to the renter and their passenger(s). The death and medical expense benefit will both pay in addition to any other coverage that might be applicable to the renter or passengers. Personal Effects Coverage offers limited protection against damage to personal effects owned by the renter, as well as immediate family members of the renter, who permanently reside in the renters household and are traveling with the renter."

Financial Policy

"STANDARD RENTAL QUALIFICATIONS
All renters must meet all standard rental qualifications, including:
1. Produce a Major Credit Card (Debit Cards cannot be used at time of pick-up).
2. Produce a Drivers License bearing the same name as the Credit Card.
3. Names must match on Credit Card and Drivers License presented at the rental counter at the time of pick-up.

INTERNATIONAL RENTERS
International Renters are defined as persons whose primary residence is from a non-US address. The address stated on the renters valid Drivers License will be referenced to determine the Renters primary residence. YORK reserves the right to impose separate policies that may apply to International Renters which do not apply to other renters. International Renters must satisfy all the following conditions at the rental counter at time of pick-up:
1. Valid Drivers License from Country of Origin.
2. If the home country license is in a language other than English the renter must also present an International License or a notarized English Driver License translation document along with a Passport.
3. A U.S. contact phone number (i.e., an operating phone) to be contacted in case of an emergency while the vehicle is on rent.

LOCAL RENTERS
Local Renters are defined as persons whose primary residence is within 150 miles of rental location. The address stated on the Renters valid Drivers License will be referenced to determine the Renters primary residence. YORK reserves the right to impose separate policies that may apply to Local Renters which do not apply to other renters.

CREDIT CARDS
1. A Major Credit Card from VISA, MASTERCARD, DISCOVER, or AMERICAN EXPRESS is required at time of pick-up.
2. All Non-local and International Renters: Credit Card must have the available funds for the estimated amount of rental charges, plus a deposit of USD/150.00.
3. Local Renters: Credit Card must have available funds for the estimated amount of rental charges plus a security deposit of USD/500.00.
4. Unused funds will be returned through the credit card processor after the vehicle is returned. Due to bank processing, a return of funds can take between 2 to 5 business days to appear in the Renters account when using this form of payment.
5. We do NOT accept miniature key tag-style Credit Cards.

DEBIT CARDS
1. Debit Cards are NOT accepted at time of rental pick-up.
2. Debit Cards presented at rental return must have a VISA, MASTERCARD, or DISCOVER logo.
3. Debit Card and Primary Driver on the rental must be in the same name.
4. Please see policy for PREPAID RESERVATIONS regarding Debit Cards and Pay Now Reservations.

CASH PAYMENTS
This policy is held company-wide: No cash deposits will be accepted at time of rental pick-up. Cash is accepted as a valid form of payment at time of rental return.

PREPAID CARDS
Prepaid Credit Cards from any card supplier are NOT accepted at time of rental pick-up. Prepaid Credit Cards are accepted as a valid form of payment at time of rental return.

ACCEPTED PAYMENT TYPES AT CAR RETURN
Major Credit Cards, Debit Cards, Prepaid American Express/Visa/MasterCard, and Cash are accepted as a valid form of payment at time of rental return."

Other

"Website Vehicle Display and Availability
The featured vehicles that are displayed for each car class on the YORK website or partner booking sites are only representations of the type of vehicle that may be available or offered at the time of pick up. We cannot guarantee any specific displayed vehicle will be offered or available at the time of pick up due to fleet variances in availability, location, date or other factors impacting the actual location fleet at the time of pick up. If a third party partner site has not updated their YORK US fleet information, the displayed vehicle at booking may vary greatly from the fleet available at the YORK location.

Arbitration Provision
ARBITRATION PROVISION- BY RENTING A VEHICLE FROM YORK RENT A CAR, INC., YOU AGREE TO ARBITRATION OR A SMALL CLAIMS COURT CASE ON AN INDIVIDUAL BASIS RATHER THAN JURY TRIALS OR CLASS ACTIONS. BY ENTERING INTO A RENTAL AGREEMENT WITH YORK RENT A CAR, INC., YOU AGREE TO THIS ARBITRATION PROVISION.

Except for claims for property damage, personal injury, or death, ANY DISPUTES BETWEEN OR AMONGST YOU, YORK RENT A CAR, INC., ATS PROCESSING SERVICES, LLC, PLATEPASS, LCC, AND EACH OF THEIR RESPECTIVE AFFILIATES MUST BE RESOLVED ONLY BY ARBITRATION OR IN A SMALL CLAIMS COURT ON AN INDIVIDUAL BASIS; CLASS ARBITRATIONS AND CLASS ACTIONS ARE NOT ALLOWED. YOU, AND YORK EACH WAIVE THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION EITHER AS A CLASS REPRESENTATIVE OR A CLASS MEMBER. You and YORK remain free to bring any issues to the attention of government agencies.

This Arbitration Provisions scope is broad and includes without limitation, any claims relating to any aspect of the relationship or communications between you and YORK, whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory. It is governed by the Federal Arbitration Act, 9 USC 1 et seq.

In any arbitration under this Arbitration Provision, all issues are for the arbitrator to decide, including his or her own jurisdiction, and any objections with respect to the existence, scope, or validity of this Arbitration Provision. The arbitration will take place in the county of your billing address unless otherwise agreed. The American Arbitration Association will administer any arbitration pursuant to its Commercial Dispute Resolution Procedures and the Supplementary Procedures for Consumer-Related Disputes. Please see www.adr.org for more details.

You or YORK may commence an arbitration by providing a written demand for arbitration to the other (to YORK Rent A Car, Inc., 5500 W Century Blvd, Los Angeles, CA 90045 Attn- Arbitration / Legal Dept.) and two copies of the demand to the AAA.

The arbitrator may award injunctive relief as well as money, but only in favor of and warranted by the claim of the individual party seeking relief. Judgment on the arbitration award may be entered in any court having jurisdiction. An arbitration award and any judgment confirming it apply only to the specific parties in that case and cannot be used in any other case except to enforce the award itself. The arbitrator may not consolidate more than one persons claim, and may not otherwise preside over any form of representative or class action. BOOKING AND DISCOUNTS
1. yorkcarrental.com Pay Now reservation discounts apply to (time and mileage) base-rates only. Taxes, fees, surcharges and optional items (Insurances/coverages, car seats, GPS, additional, etc.) are not discounted when using Pay Now program.
2. Optional items (insurance/coverage, car seats, GPS, additional, etc.) may be added at the time of a Pay Now reservation but must be paid for separately upon pick up at the rental counter.
3. Taxes, fees and surcharges are calculated separately and charged at the time of booking.
4. yorkcarrental.com Pay Now discounts may not be combined with any other discount or program (YORK coupon programs, third-party coupons, etc.).
5. Except as set forth in these Pay Now policies, all standard YORK payment rules and policies apply at the time of pickup.
6. If you booked your yorkcarrental.com Pay Now reservation on a third-party website, online travel agency, or other non- yorkcarrental.com site, you will need to contact your original booking source to manage, cancel or re-book your reservation.

FEES/CANCELLATIONS
1. If you do not cancel your yorkcarrental.com Pay Now reservation 24-hours prior to pick-up date/time, you will forfeit the full amount of your prepayment. Any cancellation requests for a Pay Now reservation submitted after booking and not within 24-hours prior to the confirmed pick-up rental date/time will incur a Cancellation Fee of USD/50.00. No refunds will be issued to your Credit Card. All yorkcarrental.com Pay Now reservations with total charges less than USD/50.00, are non-refundable.
2. All yorkcarrental.com Pay Now reservations book on a third-party website, online travel agency or other non- yorkcarrental.com site, are subject to the cancellation and refund policies disclosed at time of booking by your original booking source.
3. At the time of pick-up, you must present a credit card which was used to pay for your yorkcarrental.com Pay Now reservation. If the credit card you used to book your yorkcarrental.com Pay Now reservation is lost, stolen, or replaced by the card issuer and cannot be presented at the time of rental, you will have to process your reservation at the rental counter, and YORK will waive the cancellation fee at the time of pick up.

RESERVATIONS AND MODIFICATIONS
1. yorkcarrental.com Pay Now reservations cannot be modified. Please cancel and re-book yorkcarrental.com yorkcarrental.com Pay Now reservation at yorkcarrental.com.
2. Changes to your pick-up and/or drop-off dates or location for a yorkcarrental.com Pay Now reservation will require a cancellation of the original reservation and re-booking of a new reservation at current rental rates.
3. All standard YORK policies regarding Early/Late Returns, Extensions and reservations made on a third-party website, online travel agency or other non- yorkcarrental.com site apply to yorkcarrental.com Pay Now reservations.

SECURITY DEPOSIT
In accordance with the Local Policy of your pick-up location, YORK applies a deposit to your credit card at the time you complete your booking. You authorize us to apply this deposit against your credit card to guarantee rental charges and, if you have additional fees or charges due, you hereby authorize us to apply funds you have on deposit with us against what you owe to YORK. The charge will be refunded when your rental has been completed. See policies for PAYMENT and CREDIT CARD for security deposit details.

GENERAL RULES
1. Availability of the yorkcarrental.com Pay Now rates or discount is limited, is subject to change without notice, may be subject to blackout dates and is void where prohibited by law.
2. All Renters must meet the standard renter, age, driver and credit requirements for York Car Rental."

Refueling Policy

Full To Full. Re-Fuel receipt must be shown to the return agent.

Renter Qualifications

For the United States, U.S. Territories, or Canada, The customers who reside in the U.S., U.S, Territories, or Canada must present a valid, Full, unexpired government-issued Driver’s license which includes a photograph of the customer. Renters from other than the United States & Canada Must have a valid driver’s license from the renters/driver's country of origin with the English alphabet, a valid passport, and a valid international driver's license if the driver's license of origin is not in the English alphabet. Other requirements include Photocopies of Driver’s Licenses and Learner’s Permits not accepted. Temporary Driver’s Licenses may be refused if the renting location cannot verify the customer’s identity or verify the authenticity of the temporary license. Additional Government-issued identification may be required. Digital licenses are not accepted. The driver's license must be valid for the entire rental period. The minimum age to rent a car is 23 years old, and the age fee applies to 23-25 years old.